Information Technology

Check Public WiFi Status
  1. Information Technology
  2. Audio Video Services
  3. Social Media and Blog

Description

Discover how the Information Technology Department manages and oversees the city’s network and use of Technology.

Information Technology

The City's Information Technology Department is Responsible for the City and the Police Department's technology. Below is a list the services that are provided by this department:

  • Network / data management
  • Technology support
  • IT Project Management
  • City Wireless Technology
  • Network Security
  • Audio and Video Services
  • Telecommunications

Other Areas of Technology Support

  • GIS
    GIS stands for Graphical Information Systems and is used by City departments to aid in the planning of many city projects
  • Green Technology
    From Smart Surge suppressors to Virtualization Technology The City's IT department is always looking for ways to reduce our carbon footprint.
  • Current Projects
    City Wide Phone system upgrade. This is over four physical sites
    Upgrade file and print servers
    Upgrading Bainbridge Park Security Cameras
  • Strategic Initiatives
    Virtualize our server infrastructure.
    Transition to Soft Phones and IP Phones
    Increase City Free Wi-Fi

CYBER SECURITY QUICK-TIP

Nowadays, the Internet touches almost all aspects of our daily life. As high-profile hacks become increasingly more common – Equifax, Target, Yahoo – we must all be mindful of the need to protect ourselves and reduce risk when using the internet at work or at home. Throughout the month of October, IT will be finalizing the City firewall upgrade project. Very soon we will have new Next-Gen firewalls to better protect our network and servers. Yet simply relying on those devices is not enough, we all play a part in keeping our IT environment safe because Cybersecurity in the workplace is everyone’s business.

Please review the following tips to strengthen your cyber security awareness:

  • Practice good cyber hygiene at work. Always be careful when clicking on attachments or links. If it’s unexpected or suspicious for any reason, don’t click on it. Double check the URL of the website the link takes you to: bad actors will often take advantage of spelling mistakes to direct you to a harmful domain. Think you can spot a phony website? Try the Phishing Quiz. Stop, Think and then Connect. If in doubt, contact IT.
  • Understand the risks of IoT (Internet of Things). If you are using WiFi-enabled, App-controlled doorbell, thermostat or security cameras at home, you are already using the IoT. Be sure to purchase IoT devices from manufacturers with good security track records.
  • Practice good password management. Use a strong mix of letters, numbers and characters, and don’t use the same password for multiple sites. Change it regularly (at least every 6 months).
  • Never leave your devices unattended. Lock your device when you are away (and please don’t attach a post-it note with you login password on your monitor).
  • Be conscientious of what you plug in to your computer. Malware can be spread through infected USB drives, external hard drives, and even smartphones.
  • Watch what you’re sharing on social networks. Criminals can befriend you and easily gain access to a shocking amount of information – where you go to school, where you work, when you’re on vacation – that could help them gain access to more valuable data.
  • Sensitive browsing, such as banking or shopping, should only be done on a device that belongs to you, on a network that you trust.
  • Be sure to monitor your accounts for any suspicious activity. If you see something unfamiliar, it could be a sign that you’ve been compromised.
  • The Internet Crime Complaint Center (IC3) – IC3 is a government website to report cyber-crime and scams.
  • More NCSAM information: Homeland Security. FBI. StaySafeOnline.org.